Health and safety as our No. 1 priority
In the face of the COVID-19 public health crisis, Kansas City Life Insurance Company continues to take the necessary steps to ensure the health and safety of our policyholders, life insurance agents, associates and community. Throughout the last few weeks and in the weeks ahead, this will remain our No. 1 priority as we navigate this unprecedented situation.
During this time, Kansas City Life remains open for business as an “Essential Business,” here to serve our policyholders and continue to offer financial protection. While we stay open, Kansas City Life is committed to doing what is right in the interest of the health of our communities and we have taken steps to reduce the spread of this virus. We are encouraging social distancing on a large scale by reducing face-to-face interactions between agents and policyholders, and throughout the company with many of our associates who are working remotely. We have also suspended all non-essential travel and are restricting outside visits to our home offices.
During times of hardship and uncertainty, Kansas City Life Insurance Company has always stood strong. Since 1895, we have assisted policyholders through the Spanish Flu, world wars, the Great Depression and various periods of recession and inflation. Built on integrity, sound investment strategies and honest business practices throughout the last 125 years, Kansas City Life is committed to the promise of Security Assured, now and in the weeks, months and years to come.
During these unprecedented times, Kansas City Life Insurance Company continues to provide Security Assured to our policyowners. We understand that due to COVID-19, making a premium payment in the immediate future may be difficult for some. Kansas City Life responded by suspending policy terminations for lack of premium payment through June 15, 2020. Policy terminations will be suspended longer for residents of certain states (CA, NJ, OR, and NY) to comply with state-mandated extensions.
We have reached the end of our suspension period with the exception of the states noted above with mandated extensions. Policies that have not paid the required premium will now be allowed to terminate. Please contact our office at 800-821-6164, ext. 8060, by July 1, 2020, to discuss the options available for a policy that has terminated.