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QUALIFICATIONS/REQUIREMENTS:
- High School Diploma or equivalent
- At least 6 months of business office experience, preferably in the insurance industry
- Demonstrated good typing skills
- Strong attention to detail
- Strong written and verbal communication skills
- Demonstrated experience in juggling multiple tasks simultaneously in an environment of continual interruption
- Demonstrated PC knowledge, including but not limited to Microsoft Office Suite knowledge and Windows operating systems
- Ability to recognize and adjust work pattern to facilitate departmental projects and priorities
- Regular and reliable attendance and punctuality is an essential function of this position.
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DUTIES/RESPONSIBILITIES:
- Administrate policy address and special billing address update and return mail
- Monitor, sort and distribute incoming Customer Service Department mail and CIS output
- Sort and mail computer letters, policy reports and process Lost Policy Certificates
- Process NAIC and State look up reports, credit reports for social services, State/County Welfare departments, Financial Institutions, Legal, Auditing and Marketing departments
- Responsible for Legacy Administration, verifying account accuracy, death claim validation and contact information
- Responsible for department alpha administration and policy name changes
- Responsible for department supplies and other department support duties as assigned.
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Kansas City Life Insurance Company
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ATTN: Human Resources Department
3520 Broadway
P.O. Box 219139
Kansas City, MO 64121-9139
EOE/MFVH
e-mail:[email protected]
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